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Electronic Proof of Delivery Software (ePOD)

Our proof of delivery software combines a driver mobile application with a central management platform, giving you one system for deliveries, collections and returns. \n \n ePOD Flow includes configurable workflows, electronic signatures, photographic proof of delivery, barcode scanning, customer notifications and real-time status updates. Workflows can be tailored by customer, order type or service level, with bespoke functionality developed around more complex operational needs.

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Configurable Proof of Delivery Software Built Around Your Workflow

Our proof of delivery software includes a configurable workflow engine that lets you define how deliveries, collections and returns are managed within ePOD Flow.

Workflows can be configured by customer, order type and service level, with task sequences, data capture requirements and exceptions tailored around your operation.

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Live delivery visibility and automated customer updates

ePOD Flow gives operations teams a live view of delivery and collection activity while keeping customers updated automatically. Driver activity feeds back into the central platform in real time, giving your team visibility of order status, discrepancies and delivery progress as it happens.

Estimated arrival times can be updated as deliveries progress, with our AI agent keeping customers informed of delays and delivery status via text, phone calls, email and WhatsApp.

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Capture Delivery Evidence in the Driver App

ePOD Flow supports multiple data capture methods within configurable delivery workflows, allowing different information to be collected depending on the customer, order type or process.

The platform can combine scanning, image capture, signatures and conditional workflow steps within a single driver journey.

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More ways to configure ePOD Flow

Extend ePOD Flow beyond core proof of delivery with additional tools that support drivers, operations teams and wider fleet processes. /n /n Optional functionality includes driver messaging, one-touch dialling, break time alerts, vehicle check reporting and health and safety reporting. ePOD Flow can also integrate with DriveSafe and other existing systems, with bespoke functionality developed around more specific operational requirements.

Key Features

READY TO TRANSFORM YOUR LOGISTICS?

Book your demo, or find out more from our expert team.

READY TO TRANSFORM YOUR LOGISTICS?

Book your demo, or find out more from our expert team.

Frequently Asked Questions

What is an electronic proof of delivery system?

Proof of delivery software gives drivers and operations teams digital tools to manage deliveries, collections and returns. Data Driven Logistics’ ePOD Flow combines a driver mobile application with a central platform, configurable workflows and real-time delivery data, helping you manage the delivery process from one system.

How do drivers use ePOD Flow?

Drivers use the ePOD Flow mobile application to work through the tasks configured for each delivery. Depending on your workflow, this can include barcode scanning, photographs, sign-on-glass signatures, quantity adjustments, notes and other delivery information. Updates are sent back to the central platform as the delivery progresses.

What can operations teams see in the ePOD software?

Operations teams can monitor delivery and collection activity through the central platform, including order status and real-time updates from drivers. ePOD Flow also supports manifest and order management, discrepancy management, customer delivery monitoring and Key Performance Indicator (KPI) reporting, depending on the configuration selected.

Can proof of delivery software integrate with our existing systems?

Yes. Our proof of delivery software supports bespoke integrations and is designed to work as part of a wider logistics technology environment. It can also integrate with Data Driven Logistics products including DriveSafe and Sphere. Integration requirements can be assessed around your existing systems and operational processes.

Can the ePOD workflow be customised to our delivery process?

Yes. ePOD Flow uses configurable workflow modules that can be adapted around different customers, order types and service levels. Conditional workflows can also be created for specific operational requirements, with Data Driven Logistics’ in-house development team able to support more bespoke functionality where needed.

How much does proof of delivery software cost?

ePOD Flow does not use a one-size-fits-all package, with pricing based on the functionality, workflow configuration and integrations your operations require.